CUSTOMER SERVICE
At Crossroads Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Crossroads Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Crossroads Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Crossroads Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Crossroads Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2022, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 540-206-2063 or email us.
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Reviews
Phillip is awesome! I've been taking my cars to Phillip for years as well as several other family members! He's very knowledgeable and won't tell you your car needs a repair that it doesn't really need!! Stacie Wheeler, 11/28/2022 |
I believe the three most important people in your life are your mechanic, haircut person and doctor. Philip Wolfe is the mechanic I trust keep my family safe. Brandon P |
Honest, professional, and reasonable rates. Fixed right the first time. A place you can send your mother or grandmother and not be worried one bit. WL |