CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

Phillip is awesome! I've been taking my cars to Phillip for years as well as several other family members! He's very knowledgeable and won't tell you your car needs a repair that it doesn't really need!!

, 11/28/2022

Quote reviewiconMy Go-To Shop
Brakes, near Roanoke, VA

I believe the three most important people in your life are your mechanic, haircut person and doctor. Philip Wolfe is the mechanic I trust keep my family safe.

Quote reviewiconHonest and Professional
Car & Truck Care, near Roanoke, VA

Honest, professional, and reasonable rates. Fixed right the first time. A place you can send your mother or grandmother and not be worried one bit.

Partners

ASE (Automotive Service Excellence)
Federated Car Care
Best of 2022
Car Care Aware
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